Accessibility at Bunjil Place

Parking and public transport

Bunjil Place has an open car parking area just outside the precinct. The orange areas represent all-day parking, while the pink and blue areas represent 2-hour and 3-hour parking. Accessible parking bays and 5-minute drop-off/pick-up areas are located on Patrick Northeast Drive. 

If you're using public transport take the Pakenham Line to Narre Warren Station. It’s a 15-minute walk or short bus ride (buses 895, 841 and 835) to Westfield Fountain Gate. Bunjil Place is located next to the shopping centre via Overland Drive. For more info visit Public Transport Victoria's website. 

Bunjil Place also has charging stations (powerpoint) available. Please see Concierge staff for assistance. 

Wheelchair access

The car park is close to the precinct and the plaza is fully accessible with ramps to the main entrances. Core community facilities are on the ground floor to minimise the need for stairs and lifts. The theatres are also fully accessible with ramps and seating options for people in wheelchairs.

Wheelchair bookings can be made in advance, please contact the Box Office at (03) 9709 9700 or via email.


Public lifts are located next to the cafe. There is also an internal lift in Bunjil Place Theatre for access to the dress circle.


Bunjil Place has:

  • A fully accessible adult change room with hoist, shower and seat, toilet rails and a lowered sink
  • A parent room complete with a microwave oven
  • An accessible gender-neutral toilet
  • Separate male and female toilets

Hearing loops

Bunjil Place Theatre operates via the hearing loop (also called an induction loop). It uses an electromagnetic field to broadcast the audio signal to any visitor or participant with a cochlear implant, telecoil (t-coil) or loop receiver. The t-coil picks up the audio signal and delivers it to the user. There is no need for extra equipment. The user needs to switch over to the t-switch/t-coil and they will access the audio via the loop.

Bunjil Place Studio/Function Centre/Meeting Rooms operate via infrared (IR) systems. They use infrared light to broadcast the selected audio signal to users who have IR receivers. Please see Box Office to collect an IR receiver.

National Relay Service (NRS)

Users who are deaf/hard of hearing or have a speech impairment can call Bunjil Place through the National Relay Service. The NRS is available to everyone at no additional charge.

  • Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 03 9709 9700 
  • Internet relay users connect to the NRS then ask for 03 9709 9700

Companion cards

The Companion Card has been developed by the Victorian Network on Recreation and Disability (VICNORD). It admits carers to shows as complimentary guests. Holders of this card are welcome at all Bunjil Place venues. Please check the event's details to see which other cards are also accepted.

Assistance animals

Assistance animals are welcome at all facilities in Bunjil Place.

Access keys

Access keys are available for Bunjil Place, Gallery, Plaza, Library, Studio and Theatre.


We would like your feedback on the accessibility of Bunjil Place – please get in touch to help us to continually improve our services.


Accessible performances

Bunjil Place offers a variety of accessible performances for attendees: 

Relaxed performances 

relaxed performance logo

This is a Relaxed Performance. Relaxed Performances are for audiences who prefer a more relaxed environment. Designed to welcome audience members with Autism Spectrum Disorder (ASD) and/or those with a widened sensory experience. Lights and sounds may be adjusted, and the doors will remain open at all times. There is a dedicated Quiet Space available. 

Open Captioned 

open captioned logo

This session is an Open Captioned Performance. Audiences can read what is said and heard throughout the production. Captions are displayed with screens on the stage. The text is always in view and cannot be turned off.

Auslan interpreted

auslan interpreted logo

Auslan is the sign language of the Australian Deaf community. Auslan theatre interpreters stand to the side of the speaker or action and interpret the text and dialogue into Auslan live.