3D render of the Customer Service area

Customer Service

The City of Casey Customer Service centre inside Bunjil Place allows you to quickly and efficiently interact with Council.

Self-service technology gives you quick access to the services and information you need. If you require extra support or information, the contemporary meeting spaces give you the space and privacy to discuss your needs with Council staff.

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Self-service technology

Easy-to-use self-service technology offers a new and efficient way to access Council's services and information.

Skip the line and jump on a device to get what you need faster.

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Meeting spaces

The contemporary meeting spaces will offer a friendly and comfortable setting to connect with Council. Whether you need to participate in a meeting or to attend an appointment, the bookable spaces will give you the privacy you need to conduct your business quickly and easily.

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Bunjil Place is the first facility of its kind, bringing together creativity, entertainment and community in a way that is unparalleled in Australia.

Bunjil Place welcomes all visitors.

As the City of Casey’s vibrant new entertainment precinct, it is the creative and community heart of the region.

Bunjil Place brings together an unprecedented mix of facilities including an outdoor community plaza, theatre, multipurpose studio, function centre, library, gallery and City of Casey Customer Service Centre all in one place.

Bunjil Place extends beyond the building, it is embodied by the whole precinct; from the glass façade of the impressive foyer it extends across the landscape to the memorial grove, Casey ARC and surrounds.

With so many spaces, a variety of exciting and diverse entertainment options and activities are possible, enabling visitors to create their own experience.

It is a destination for everyone to access, year-round.

The Bunjil

The impressive architecture and the name, Bunjil Place, were inspired by stories of Bunjil (also referred to as ‘Bundjil’) by our First Nation’s people.

Find out about the unique meaning of the Bunjil across our traditional land owners the Boon Wurrung, Bunurong and Wurundjeri people here.


Bunjil Place is the first facility of its kind, bringing together creativity, entertainment and community in a way that is unparalleled in Australia.

It is a place to be inspired by the innovative, experience the new, rediscover the past, be entertained by talent, feel challenged by different ideas and engage in culture and community.

Our vision for Bunjil Place is:

To create an inviting central heart for the community that celebrates participation, belonging and civic pride.


Bunjil Place will be recognised as a significant and accessible arts, cultural and community precinct in Melbourne’s south east.

  • A place to feel welcome
  • A place to celebrate
  • A place to be entertained
  • A place to be inspired
  • A place to be proud of


The City of Casey is committed to continuously improving the services, experiences and programs offered at Bunjil Place.

We will:

  • Evaluate community pride in Bunjil Place
  • Evaluate the impact of arts and cultural programs on the health and wellbeing of our community
  • Measure how well we service our visitors’ needs and expectations
  • Measure how well utilised facilities at Bunjil Place are

Fast Facts

Building size: 24,500m2
Location: 35kms from Melbourne's CBD
Budget: $125 million
Australian Government $10 million
City of Casey $115 million
Architect: Francis-Jones Morehen Thorp
Builder: Multiplex
Opening: 28 & 29 October 2017