Bunjil Place is temporarily closed to the public until further notice. Read More

Coronavirus

COVID-19 Information

Updated 12.00 pm Friday 11 June 2021

Following the latest advice from the Department of Health and Human Services (DHHS) the Bunjil Place Library will be re-opening on Friday 11 June with visitors limited to 50 people. Library visitors arriving at Bunjil Place will need to enter and exit through the Gallery side sliding doors.

The City of Casey Customer Service area will re-open next Tuesday 15 June from 10.00 am to 2.00 pm with the remaining areas of Bunjil Place to remain closed until further notice.

All visitors are required to wear a mask and sign-in using the QR codes at the entrance.

The May/June circuit-breaker lockdown has affected the events below. We hope to be able to reschedule some of these events pending further announcements from the State Government. Ticket holders should also monitor their email inbox for direct information from our Box Office team.

We will be reviewing our conditions of entry regularly to keep in line with DHHS recommendations, but encourage you to keep scrolling ↓↓↓ for handy quick links. You can also follow us on Facebook for regular updates.

We encourage our community to remain safe and stay up-to-date on case locations and exposure sites as well as COVID testing locations.

Thanks for your continued support and we hope to see you soon!

Quick Links

 

Essential information you should know before returning to Bunjil Place

Do you feel sick? It is more important than ever that all staff, visitors and customers stay at home if unwell. Even if you only have mild symptoms or 'feel a little off' you should play it safe, stay at home and get tested immediately. We're in this together: Consider the health of your family, our staff and our visitors at Bunjil Place. Remember to cough/sneeze into your elbow, stay 1.5m away from others, practice good hand hygiene and download the COVID-19 App. Masks must be worn at all times: It is compulsory for all visitors and staff to wear a fitted mask that covers the mouth and nose. Exceptions include infants, children under 12 and people who are deaf, hard of hearing or have a medical excemption. Masks can be removed when consuming food, drink or medication. Keeping it clean: We have a team of dedicated cleaners that will be working around the clock to keep the facility clean for you and your families. Contact tracing: All visitors are required to provide their contact details using the QR code at our main entry points. If you don't have a smartphone available a stationed staff member will be there to enter your details manually. We will keep these details secure for 28 days and only provide them to the DHHS if needed for contact tracing purposes. Cashless payment: To align ourselves with DHHS recommendations and help prevent the risk of community transmission we will only be accepting cashless payments at Bunjil Place. Online ordering at the Cafe: Online ordering is now available at the Cafe. Visit bunjilplace.yourorder.io to place your order and we will let you know when it's ready to be picked up from the counter. Easy! We've also revamped our outdoor seating so you and the family can dine outside in the Plaza.

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I'm a ticketholder – what should I do?

Ticket-holders affected by the closure will be contacted in the coming days and full ticket refunds will be provided. For events that are postponed, there will also be the option to retain tickets for the rescheduled performance. Customers do not need to contact the Box Office.

Our website will be updated regularly with the latest information on the closure and any potential changes as they arise. As the whole venue will be closed to the public, the best way to contact us, if required, is through phone, email or social media.

Visit the City of Casey website for more information and FAQs pertaining to coronavirus COVID-19. For the latest advice and safety information please go to the DHHS website. National information is also available via the Australian Government’s Department of Health website.

A dedicated Coronavirus Hotline is available on 1800 675 398.